{"id":100150,"date":"2021-02-06T14:26:56","date_gmt":"2021-02-06T12:26:56","guid":{"rendered":"https:\/\/studiocalypso.com\/?page_id=100150"},"modified":"2024-09-05T16:16:26","modified_gmt":"2024-09-05T14:16:26","slug":"faq","status":"publish","type":"page","link":"https:\/\/studiocalypso.com\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row style-color-179517-bg row-container onepage-section tablet-hidden mobile-hidden\" data-label=\"hello\" data-name=\"hello\" style=\"z-index: 10;\" id=\"row-unique-0\"><div class=\"row no-top-padding no-bottom-padding no-h-padding full-width row-parent\" data-height-ratio=\"50\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-bottom pos-center align_left column_parent col-lg-3 single-internal-gutter z_index_10\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" style=\" max-width:90%;\" ><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-3 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell single-block-padding\" ><div class=\"column-background background-element\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-inner\" style=\"background-image: url(https:\/\/studiocalypso.com\/wp-content\/uploads\/2021\/11\/VERTICA_FAQ.png);background-repeat: no-repeat;background-position: left bottom;background-size: contain;\" data-o_src=\"https:\/\/studiocalypso.com\/wp-content\/uploads\/2021\/11\/VERTICA_FAQ.png\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"uncont\" ><div class=\"empty-space empty-quad\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<div class=\"empty-space empty-quad\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<div class=\"empty-space empty-quad\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-middle pos-left align_left column_parent col-lg-6 no-internal-gutter\"><div class=\"uncol style-light font-197917\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" style=\" max-width:66%;\" ><div class=\"vc_custom_heading_wrap tablet-hidden mobile-hidden\"><div class=\"heading-text el-text\" ><h1 class=\"font-310556 fontsize-168031 fontspace-564757 font-weight-300 text-color-jevc-color text-uppercase\" ><span>FREQUENTLY ASKED QUESTIONS<\/span><\/h1><\/div><div class=\"clear\"><\/div><\/div><div class=\"empty-space empty-quart\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<div class=\"vc_custom_heading_wrap calypso_numbering\"><div class=\"heading-text el-text\" ><h2 class=\"font-197917 fontsize-693175 fontheight-344606 fontspace-359671\" ><span>Here you can find answers to the most commonly asked questions. If you don\u2019t see what you need, please don\u2019t hesitate to contact us. We\u2019re happy to help.<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container onepage-section tablet-hidden mobile-hidden\" data-label=\"hello\" data-name=\"hello\" style=\"z-index: 10;\" id=\"row-unique-1\"><div class=\"row no-top-padding no-bottom-padding no-h-padding full-width row-parent\"><div class=\"wpb_row shift_y_neg_quad row-inner\"><div class=\"wpb_column pos-bottom pos-left align_left column_parent col-lg-12 no-internal-gutter z_index_10\"><div class=\"uncol style-light shift_y_neg_triple\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_row vc_custom_1635405119718 row-internal row-container\" style=\"margin-top: -15px ;\"><div class=\"row row-child\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_child col-lg-12 single-internal-gutter\"><div class=\"uncol style-light shift_y_neg_single shift_y_fixed\" ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode-single-media red-stripe-01 text-left\"><div class=\"single-wrapper\" style=\"max-width: 245px;\"><div class=\"tmb tmb-light  tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper\"><img decoding=\"async\" class=\"wp-image-107655\" src=\"https:\/\/studiocalypso.com\/wp-content\/uploads\/2021\/10\/red_stripe_desktop.jpg\" width=\"436\" height=\"60\" alt=\"Webshop by Studio Calypso\" srcset=\"https:\/\/studiocalypso.com\/wp-content\/uploads\/2021\/10\/red_stripe_desktop.jpg 436w, https:\/\/studiocalypso.com\/wp-content\/uploads\/2021\/10\/red_stripe_desktop-300x41.jpg 300w\" sizes=\"(max-width: 436px) 100vw, 436px\" \/><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-1\" data-row=\"script-row-unique-1\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-1\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row style-color-179517-bg row-container onepage-section desktop-hidden\" data-label=\"hello\" data-name=\"hello\" style=\"z-index: 10;\" id=\"row-unique-2\"><div class=\"row double-top-padding double-bottom-padding double-h-padding full-width row-parent\" data-height-ratio=\"50\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-bottom pos-center align_left column_parent col-lg-12 no-internal-gutter z_index_10\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell\" ><div class=\"uncont no-block-padding col-custom-width\" style=\" max-width:90%;\" ><div class=\"empty-space empty-quad\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h1 class=\"font-310556 fontsize-155944 fontheight-582445 fontspace-564757 font-weight-300 text-color-jevc-color text-uppercase\" ><span>FREQUENTLY ASKED QUESTIONS<\/span><\/h1><\/div><div class=\"clear\"><\/div><\/div><div class=\"empty-space empty-half\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"font-197917 fontsize-211665 fontheight-357766 fontspace-359671\" ><span>Find answers to the most frequently asked questions here.  Answer not found?  Get in touch we are happy to help.<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"empty-space empty-single\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-2\" data-row=\"script-row-unique-2\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-2\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container onepage-section desktop-hidden\" data-label=\"hello\" data-name=\"hello\" style=\"z-index: 10;\" id=\"row-unique-3\"><div class=\"row no-top-padding no-bottom-padding no-h-padding full-width row-parent\" data-height-ratio=\"50\"><div class=\"wpb_row shift_y_neg_quad row-inner\"><div class=\"wpb_column pos-bottom pos-left align_left column_parent col-lg-12 no-internal-gutter z_index_10\"><div class=\"uncol style-light shift_y_neg_triple\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_row vc_custom_1635405119718 row-internal row-container\" style=\"margin-top: -15px ;\"><div class=\"row row-child\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_child col-lg-12 single-internal-gutter\"><div class=\"uncol style-light shift_y_neg_single shift_y_fixed\" ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode-single-media red-stripe-01 text-left\"><div class=\"single-wrapper\" style=\"max-width: 245px;\"><div class=\"tmb tmb-light  tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper\"><img decoding=\"async\" class=\"wp-image-107655\" src=\"https:\/\/studiocalypso.com\/wp-content\/uploads\/2021\/10\/red_stripe_desktop.jpg\" width=\"436\" height=\"60\" alt=\"Webshop by Studio Calypso\" srcset=\"https:\/\/studiocalypso.com\/wp-content\/uploads\/2021\/10\/red_stripe_desktop.jpg 436w, https:\/\/studiocalypso.com\/wp-content\/uploads\/2021\/10\/red_stripe_desktop-300x41.jpg 300w\" sizes=\"(max-width: 436px) 100vw, 436px\" \/><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-3\" data-row=\"script-row-unique-3\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-3\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-4\"><div class=\"row triple-top-padding triple-bottom-padding single-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-2 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-10 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"empty-space empty-double\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<div class=\"uncode-accordion wpb_accordion wpb_content_element  plus-signed sign-size-rg w-border\" data-collapsible=\"no\" data-target=\"\" data-active-tab=\"0\" >\n\t\t<div class=\"panel-group wpb_wrapper wpb_accordion_wrapper\" id=\"accordion_1405747245\" role=\"tablist\" aria-multiselectable=\"true\" data-no-toggle=\"\">\n\n<div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1405747245\" href=\"#hoeveel-secties-en-elementen-zijn-er-inbegrepen-in-de-prijs-van-een-pagina\"><span>What is the number of sections and elements included in the price for a single page?<\/span><\/a><\/p><\/div><div id=\"hoeveel-secties-en-elementen-zijn-er-inbegrepen-in-de-prijs-van-een-pagina\" class=\"panel-collapse collapse\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><\/p>\n<div>\n<p>Each page contains 1 to 3 sections. A section is defined by the introduction of a new title, a divider, or an alternating background color. Within each section, you can include up to 4 single elements or 1 multi-element. Examples of single elements are a heading for the main title, a heading for a subtitle with different formatting, a paragraph text block, a single media image, a single media video, or a single media audio. Examples of multi-elements include a posts feed for products, a portfolio or blog displaying a list of thumbnails, a media gallery, or raw HTML\/JavaScript embed code.<\/p>\n<p>If you wish to include more sections, we can absolutely make that happen. We\u2019ll review your design request together and discuss how it will affect the page price.<\/p>\n<\/div>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1405747245\" href=\"#kan-ik-zelf-een-ontwerp-aanleveren\"><span>Can I submit my own design?<\/span><\/a><\/p><\/div><div id=\"kan-ik-zelf-een-ontwerp-aanleveren\" class=\"panel-collapse collapse\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><\/p>\n<p class=\"p1\">Yes, you can submit your own design using Photoshop, InDesign, Sketch, Figma, or XD.<span class=\"Apple-converted-space\">\u00a0 <\/span>The price per page depends on the ability to develop the page with a pagebuilder and the amount of CSS code that may need to be added to convert the design to development.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1405747245\" href=\"#kan-ik-zelf-plugins-installeren\"><span>Can I install plugins by myself?<\/span><\/a><\/p><\/div><div id=\"kan-ik-zelf-plugins-installeren\" class=\"panel-collapse collapse\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><\/p>\n<p class=\"p1\">No, you cannot do this on your own, but we\u2019re here to help you add extra functionality and find a suitable solution. Because we offer weekly security and maintenance for your plugins at no charge, as well as free backup recovery, you can only work with our standard selection of 25 Popeye verified plugins. If you\u2019d like to incorporate additional functionality that isn't part of our standard options, your project manager will be happy to assist you in finding a fitting solution, whether through custom code or by identifying a new Popeye verified plugin that meets your requirements.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1405747245\" href=\"#wanneer-kan-mijn-nieuwe-shop-site-folio-online\"><span>When will my new shop\/site\/portfolio be online?<\/span><\/a><\/p><\/div><div id=\"wanneer-kan-mijn-nieuwe-shop-site-folio-online\" class=\"panel-collapse collapse\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><\/p>\n<p class=\"p1\">The delivery for revision is when you get your first look at the website after the design has been discussed. You'll then have the opportunity to make small adjustments for up to 90 minutes. Once these revisions are completed, you'll be invited to a video training session with your project manager, followed by an unlimited Q&amp;A session. Depending on how much time you need afterward to add items like products or blog posts, your website can go live on the subsequent Saturdays, as long as the transfer of your domain name is complete and all outstanding invoices have been paid.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1405747245\" href=\"#wanneer-ontvang-ik-de-aanmeldgegevens-om-zelf-wijzigingen-te-maken\"><span>When will I receive the login information to make changes myself?<\/span><\/a><\/p><\/div><div id=\"wanneer-ontvang-ik-de-aanmeldgegevens-om-zelf-wijzigingen-te-maken\" class=\"panel-collapse collapse\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><\/p>\n<p class=\"p1\">Once the project is delivered, you will have the chance to make small adjustments for up to 90 minutes. After these revisions are completed and the final invoice is paid, you will receive the login credentials to make changes yourself.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1405747245\" href=\"#hoe-verloopt-een-ontwerp-en-ontwikkelingstraject\"><span>How does the design and development process work?<\/span><\/a><\/p><\/div><div id=\"hoe-verloopt-een-ontwerp-en-ontwikkelingstraject\" class=\"panel-collapse collapse\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>One meeting will be held for each milestone, which can be scheduled from Monday to Friday between 10:00 AM and 6:00 PM. Below is a breakdown of the milestones by week number:<\/p>\n<p>W01: Introductory meeting with the project manager and graphic designer<br \/>\nW03: Presentation of style proposal<br \/>\nW04: Delivery of graphic revision 1 (preferably on Thursday if revisions are made on Monday)<br \/>\nW05: Delivery of graphic revision 2 (preferably on Thursday if revisions are made on Monday)<br \/>\nW09: Delivery for revision<br \/>\nW11: Delivery for revision<\/p>\n<p>To fully engage you as a client, we will organize four additional video meetings alongside the technical delivery and training: an introductory meeting, a style proposal presentation, the delivery of graphic revisions 1 and 2, and the delivery of the technical revision.<\/p>\n<p>To provide you with optimal support, you will receive a video training session during the delivery of the technical revision, using our knowledge base documentation as a reference. If you have any further questions, you will also benefit from 30 days of free support after the training, allowing you to ask questions at no cost. More information about what this support entails is provided below.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1405747245\" href=\"#wat-is-inbegrepen-in-de-30-dagen-gratis-ondersteuning\"><span>What is included in the 30 days of free support?<\/span><\/a><\/p><\/div><div id=\"wat-is-inbegrepen-in-de-30-dagen-gratis-ondersteuning\" class=\"panel-collapse collapse\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><\/p>\n<p class=\"p1\">The free support is designed to supplement the training, giving you an additional 30 days to ask questions about managing your site, shop, products, and orders at no charge. This support covers modifications and additions of text, images, products, and media galleries for elements created by our team members.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1405747245\" href=\"#wat-is-niet-inbegrepen-in-de-30-dagen-gratis-ondersteuning\"><span>What is excluded from the 30 days of free support?<\/span><\/a><\/p><\/div><div id=\"wat-is-niet-inbegrepen-in-de-30-dagen-gratis-ondersteuning\" class=\"panel-collapse collapse\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><\/p>\n<p class=\"p1\">Support for page builder functionality not utilized by our team during the creation of your project is not included. <span class=\"Apple-converted-space\">\u00a0 Similarly, assistance with adding new structures or elements that deviate from the delivered project is not part of the basic package, and global changes in the theme options are also excluded.\u00a0 <\/span>The cost for support is \u20ac75 per hour, while development work is charged at \u20ac150 per hour.<span class=\"Apple-converted-space\">\u00a0 <\/span>The cost per working hour for development is \u20ac150.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1405747245\" href=\"#wat-is-inbegrepen-in-de-365-dagen-gratis-reparatie-garantie\"><span>What is included in the 365-day free repair warranty?<\/span><\/a><\/p><\/div><div id=\"wat-is-inbegrepen-in-de-365-dagen-gratis-reparatie-garantie\" class=\"panel-collapse collapse\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><\/p>\n<p class=\"p1\">With every new installation of a paid plugin or any new shop, site, or portfolio, you are covered by a 365-day repair warranty. This applies to any conflicts within the code of WordPress, WooCommerce, themes, or plugins installed by Studio Calypso.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1405747245\" href=\"#wat-is-niet-inbegrepen-in-de-365-dagen-gratis-reparatie-garantie\"><span>What is not covered by the 365-day free repair warranty?<\/span><\/a><\/p><\/div><div id=\"wat-is-niet-inbegrepen-in-de-365-dagen-gratis-reparatie-garantie\" class=\"panel-collapse collapse\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><\/p>\n<p class=\"p1\">If you or someone from your team makes changes to the installation, such as adding code snippets or plugins, and these changes lead to the need for repairs, the warranty will be voided.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1405747245\" href=\"#hoe-gebeurd-de-betalingen-van-ontwerp-en-ontwikkelingskost\"><span>How are payments for design and development costs processed?<\/span><\/a><\/p><\/div><div id=\"hoe-gebeurd-de-betalingen-van-ontwerp-en-ontwikkelingskost\" class=\"panel-collapse collapse\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>To initiate the project, a 40% advance payment is required. You will receive an invoice along with your startup documents and proposed schedule.<span class=\"Apple-converted-space\">\u00a0 <\/span>The remaining balance will be billed upon completion of the revisions.<span class=\"Apple-converted-space\">\u00a0 <\/span>After the outstanding balance is settled, a training session will be arranged, and the migration to the production environment can begin on a date that suits you.<span class=\"Apple-converted-space\">\u00a0 <\/span>Migrations can be scheduled weekly, with Wednesday as the deadline for scheduling for the following Saturday.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1405747245\" href=\"#hoe-werkt-het-tarief-werkuren-in-regie\"><span>How does the hourly rate on a time-and-materials basis work?<\/span><\/a><\/p><\/div><div id=\"hoe-werkt-het-tarief-werkuren-in-regie\" class=\"panel-collapse collapse\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>If you need quick adjustments, you can choose the hourly rate on a time-and-materials basis. Work hours are billed in increments of 15 minutes. The rate is \u20ac88 per hour for project management and first-line development (page building + basic CSS) and \u20ac155 per hour for second-line development (advanced CSS &amp; PHP). This method allows for faster start times, and if you manage the work and communication efficiently, you'll pay less than you would for a quote that factors in a risk percentage.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1405747245\" href=\"#moet-ik-zelf-voor-het-onderhoud-van-mijn-site-of-shop-zorgen\"><span>Am I responsible for maintaining my site or shop myself?<\/span><\/a><\/p><\/div><div id=\"moet-ik-zelf-voor-het-onderhoud-van-mijn-site-of-shop-zorgen\" class=\"panel-collapse collapse\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Free weekly maintenance and a 365-day free repair warranty are included.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1405747245\" href=\"#kan-ik-mijn-site-verhuizen-naar-een-andere-hosting-provider\"><span>Can I transfer my site from Popeye managed hosting to standard hosting with a different provider?<\/span><\/a><\/p><\/div><div id=\"kan-ik-mijn-site-verhuizen-naar-een-andere-hosting-provider\" class=\"panel-collapse collapse\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Yes, this is possible.  WordPress is an open-source platform and it is possible to move your Wordrpess\/Woocommerce installation to another hosting provider.  What you cannot move with you is your Popeye essential plugin bundle and any additional Popeye verified plugins you can have installed to extend the basic functionality of your essential plugin bundle.  To initiate a move, we can have your website converted from limited admin access to classic admin access from a Popeye WordPress installation to a classic WordPress installation by removing the Popeye plugins.  There is a one-time cost of \u20ac250 associated with this conversion, the delivery of which is done on an alternative address ending in .popeye.cloud and remains available for 30 days to give you enough time to have an alternative search for the removed Popeye plugins.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1405747245\" href=\"#welke-plugins-zijn-er-inbegrepen-bij-mijn-hosting-via-het-popeye-essential-pack\"><span>Which plugins are included in my hosting with the Popeye Essential Pack?<\/span><\/a><\/p><\/div><div id=\"welke-plugins-zijn-er-inbegrepen-bij-mijn-hosting-via-het-popeye-essential-pack\" class=\"panel-collapse collapse\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>- Akismet (Popeye antispam plugin)<br \/>\n- WP Rocket (Popeye performance plugin)<br \/>\n- Defender Pro (Popeye security plugin)<br \/>\n- SmartCrawl (Popeye SEO plugin)<br \/>\n- Smush (Popeye SEO image optimization plugin)<\/p>\n<\/div><\/div><\/div><\/div>\n\t\t<\/div><\/div><div class=\"empty-space empty-quad\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-4\" data-row=\"script-row-unique-4\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-4\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"FREQUENTLY ASKED QUESTIONS Vind hier antwoorden op de meest gestelde vragen. Als je geen antwoord vindt, neem dan gerust contact [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"wds_primary_page_category":0,"footnotes":""},"class_list":["post-100150","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/studiocalypso.com\/en\/wp-json\/wp\/v2\/pages\/100150","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/studiocalypso.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/studiocalypso.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/studiocalypso.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/studiocalypso.com\/en\/wp-json\/wp\/v2\/comments?post=100150"}],"version-history":[{"count":2,"href":"https:\/\/studiocalypso.com\/en\/wp-json\/wp\/v2\/pages\/100150\/revisions"}],"predecessor-version":[{"id":122794,"href":"https:\/\/studiocalypso.com\/en\/wp-json\/wp\/v2\/pages\/100150\/revisions\/122794"}],"wp:attachment":[{"href":"https:\/\/studiocalypso.com\/en\/wp-json\/wp\/v2\/media?parent=100150"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}