Webshop by Studio Calypso


Find answers to the most frequently asked questions here. Answer not found? Get in touch we are happy to help.

Webshop by Studio Calypso

The structure of each page includes 1 to 3 sections. A section is defined by starting a new title, divider or alternate background color. Each section includes up to 4 single elements or 1 multi element. Examples of a single element can be: a heading for title title, heading for subtitle with different formatting, paragraph text block, single media image, single media video, single media audio. Examples of a multi element can be posts feed for products, portfolio or blog showing a list thumbnails, media gallery, raw html/javascript embed code.

If you would like to have more sections built, this is possible and we will see together in consultation based on your design request by what factor the page price will be increased.

Yes, it is possible to provide your own design in Photoshop, Indesign, Sketch, Figma or XD.  The price per page depends on the ability to develop the page with a pagebuilder and the amount of CSS code that may need to be added to convert the design to development.

No, it is not possible to do this yourself, but we are happy to help you with adding extra functionality and will gladly look for a suitable solution. Because we do the security and maintenance of your plugins every week for free and give a free backup recovery on this maintenance, it is by default only possible to work with our selection of 25 Popeye verified plugins. Would you like to add extra functionality that we do not offer by default, your project manager will gladly help you find a suitable solution in the form of custom code or search for a new Popeye verified plugin that meets your needs.

Delivery for revision is when you get to see the website for the first time after the design has been discussed. After this you will have the opportunity to have minor adjustments made for another 90 minutes and after these revisions are done you will be invited to a video training session with your project manager followed by an unlimited Q&A moment. Depending on how much time you need after this to add things like products or blog posts yourself, your website can be online any Saturday following this, provided the transfer of your domain name has already been completed and all outstanding invoices have been paid.

After the project is delivered you will be given the opportunity to make minor revisions for another 90 minutes. After these revisions are done and after the payment of the final invoice is paid you will receive the login details to make your own changes.

There will be one meeting per milestone which can be scheduled Mon-Fri between 10:00 and 18:00. Below is an overview of the milestones per week number:

W01: introductory meeting with project manager and graphic designer
W03: presentation style proposal
W04: delivery graphic revision 1 (ideally on Thursday if revisions are docked on Monday)
W05: delivery graphic revision 2 (ideally on Thursday if revisions are docked on Monday)
W09: delivery for revision
W11: delivery of technical revision + training

To maximize your involvement as a client, 4 other video meetings are organized in addition to the technical delivery and training: introductory meeting, style proposal, delivery of graphic revision 1+2, delivery of technical revision

In order to give you maximum support as a customer, you will receive video training during the delivery technical revision with our knowledge base documentation as a guide. If you still have questions you get 30 days of free support in addition to the training to ask questions free of charge. More info on what exactly is included in this support can be found below.

The free support is designed to complement the training to ask questions about managing your site, shop, products and orders for 30 days afterwards, free of charge. This includes support on changing and adding text, photos, products and media galleries for elements created by one of our collaborator.

Support on pagebuilder functionalities that were not used by one of our contributors in the creation of your project.   Support on adding new structures or elements yourself that differ from the delivered project. Making global adjustments in the theme options.  The cost per working hour for support is €75.  The cost per working hour for development is €150.

With every new installation of a paid plugin or with every new shop/site/folio, you get 365 days warranty on repairs that should be done in case there is a conflict in the code of wordpress/woocommerce/theme/plugins installed by Peace of cake Agency.

If changes are made to the installation by yourself or someone on your team that could be the cause of a repair such as adding code snippets or plugins yourself, this warranty is void.

To start the project, payment 40% advance is requested, for this you will receive an invoice along with your startup documents and proposed schedule.  The remaining amount will be billed upon completion for revision.  After the outstanding balance is paid, a training session is scheduled and the migration to production environment can be started on a date of your preference.  This can be scheduled each week until Wednesday for the following Saturday. 

If you want to have some quick adjustments done, you can choose the rate work hours in direction. In this rate working hours are charged per 15 minutes started. This rate is €88 per working hour for project management and firstline development (pagebuilding + low end CSS) and €155 per working hour for secondline development (high end CSS & PHP). This way you can get started faster and if you bundle the work and the communication efficiently you pay less than a quote that includes a percentage of risk.

+ free weekly maintenance + 365-day free repair warranty

Yes, this is possible. Wordpress is an open-source platform and it is possible to move your Wordrpess/Woocommerce installation to another hosting provider. What you cannot move with you is your Popeye essential plugin bundle and any additional Popeye verified plugins you can have installed to extend the basic functionality of your essential plugin bundle. To initiate a move, we can have your website converted from limited admin access to classic admin access from a Popeye Wordpress installation to a classic Wordpress installation by removing the Popeye plugins. There is a one-time cost of €250 associated with this conversion, the delivery of which is done on an alternative address ending in .popeye.cloud and remains available for 30 days to give you enough time to have an alternative search for the removed Popeye plugins.

+ akismet (popeye antispam plugin)
+ wprocket (popeye performance plugin)
+ defender pro (popeye security plugin)
+ smartcrawl (popeye seo plugin)
+ smush (popeye seo image related google recommendations)